 How will I find out if I am selected
for a Beta or Delta Test Program?
If you are selected to participate in a program VOC-online will contact
you by E-mail. Most likely you will be asked to complete a secondary
screener that will be focused on the product we will be evaluating.
You can review our Events
Calendar to find out when we will be notifying people for future
programs. Please note that our schedules are an estimate and
subject to change. If you are not selected, your information will
be retained for future test programs. If you choose not to participate
in a program, you can let us know after you are contacted. At any
time, if you would like, we can remove your information from our database.
Please contact VOConline at hpproducttest@voconline.com with the word
"Remove" to the subject line to have your contact information removed
from our candidate pool.
What if I don't know the answer to a
question on the application?
It is important that we understand your computer set-up
and product usage to determine if you are the right person for a Beta
or Delta program. Some of the questions on our application must be
filled in before we can accept your information. Required questions
are noted on the application. We encourage you to answer all of the
questions to the best of your ability. If you are not sure of an answer,
please research the information and fill out an application at a later
date.
How much time will I spend if I participate
in this program?
This depends on the type of program you participate in and how much
you enjoy working with new technology. As a minimum for a Beta, you
should expect to spend about 2 to 3 hours with the HP team if we visit
you at your home or office. This would include our team observing you
set-up and install the product and software. In most cases we will ask
you to keep the product for a couple of weeks and have you document
your experiences. We expect that you will spend 2 to 4 hours each week
using the product and completing our evaluations. For a Delta program,
you will go through the set-up and installation process on your own. This
should take around an hour. We will provide a Web based tool to request
support or log any issues you discover. During a Delta program we will
ask you to complete about one survey every a week. This will involve using
product features that you may not have already tried. These survey exercises
will take 30 minutes to 1 hour to complete. In both Beta and Delta testing
we encourage you to fully exercise our products.
If I submit my information am I automatically
selected for a test program?
No, we select our test sites from a pool of screened
candidates. Selections are based on product specifications, program
requirements and customer demographics. No one is ensured a spot in
a program.
Do I get to keep the product when I
am done testing?
It depends on the type of testing you are selected for. Beta testing
occurs before products are ready to be sold, and they are still under
development. For this reason, the ownership of Beta test product is
retained by Hewlett-Packard. Beta Tester’s who complete the program
will be shipped a product free of charge when the product becomes
available for sale. This could be 4 to 5 months so hang on to your
existing equipment. HP will provide this product only after the
product is available commercially. Delta testing occurs later in
the design cycle when the product is ready to sell. Delta sites
are compensated by keeping the product they test.
Can I choose whether I participate
in a Beta or a Delta test?
Our selections are made based on the next available program so
your availability for either program will increase the likeliness
that you will be selected. Please let us know immediately if you
choose not to participate in a program for which you are selected.
What if I am unable to complete a Beta
or Delta program?
Our expectation is that you must complete the test program to be
eligible for the compensation. We understand that in some situations
you may not be able to complete a program. Please let us know a
soon as possible so we can work something out with you.
Will I be taxed on my compensation?
The law requires that we only report to the IRS if you receive money,
products or services from Hewlett-Packard equaling or exceeding $600
in a calendar year. All of our products fall under this limit. You
will be taxed on the value of the products if you participate in
multiple programs in one year and the value of the combined products exceeds $600.
Can I participate in more than one
test program?
We prefer not to use the same people in more than one
of our test programs.
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